What our customers say about us...
I would like to bring to your attention the fantastic level of service I received during my recent vehicle purchase at BCC Suzuki Blackburn, more specifically my dealings with Asif Hussain. I have purchased many cars for myself and my wife over my 17 years of driving life, from main dealers, smaller franchised garages to independent garages, often resulting in the standard sales patter with semi pressure sales, all adding up to a less than pleasant purchasing experience. However on this occasion, I can honestly say it has been a complete pleasure dealing with Asif, and the BCC family. We have finalised the purchase of our new car (used), which we are due to collect this weekend, and will no doubt be back again when my wife's car is due a change.
- Mr Mosedale
Mr & Mrs Green collecting their new Suzuki Ignis from James Furness at BCC Suzuki Blackburn
- Mr & Mrs Green
Would like to thank Colin price, he as gone above and beyond to help with everything I asked or wanted and I can't thank him enough. Would definitely recommend going to BCC Hyundai Bury to see Colin! Thanks again for everything and I will see you when I change my car.
- Ms Gaw
Thank you to Dave for showing us how to programme our car radio (easy when you know how). Your assistance was greatly appreciated.
- Mr Hall
Boughta new car from here on Friday - welcoming environment. Salesmen are very friendly, professional and polite. Absolutely love my new car. Will definitely return.
- Ms Bailey
Tonight Matthew I am going to tell you about my amazing experience at BCC Suzuki in Blackburn. Everyone was absolutely brilliant - Wahib, our initial contact, Chris, Asif and the manager Martin. They couldn't do enough for us and made the purchasing experience a pleasant one. No pressure to buy - just wonderful service...
- Suzuki Blackburn Customer
This IX35 is by far the best car I have owned. I have loved driving it from the day I collected from BCC Hyundai. My daughter has a i20 she purchased new from BCC Hyundai and she loves the car and has never had any problems. Hyundai is definitely a brand of quality.
- Hyundai Bolton Customer
Excellent. Would definately use them again. Can't rate BCC Blackburn any higher. They made a rather logistically challenged transaction (we were in Scotland) very smooth and hitch free. From the first call through to pick up their communication was second to none. We now have a lovely car and a very happy daughter.
- Suzuki Blackburn Customer
Yet again superb service & utmost politeness by all, BCC Citroen Bolton shows very high standards in all they do. Thanks today to Zoey Jackson, Dave Hall & in particular Lee Greer, would never go elsewhere, you have got it...
- Ian Blackshaw
I want to take the time to say how wonderful an employee of yours is, Jonathan Ball, employed at your Bolton branch. He made the whole process of purchasing my car from your business a very delightful experience. He’s worth his weight in gold! All the colleagues at this showroom were lovely. A lovely atmosphere to walk into, the show room looked fab too! We had a good laugh, thrown in for free. I will definitely be returning in the future and would highly recommend BCC Hyundai Bolton. A huge special thank you to Jonathan he’s a massive asset to your business in my opinion.
- Sue Allman
The whole buying experience at BCC Blackburn was a real pleasure; I found all your sales staff to be helpful, professional and courteous. Harry's enthusiasm for my car was real and he organised the sale and the extras I required most professionally. I will continue to use BCC Blackburn for all my servicing needs in the future and will recommend BCCcars to all friends and family.
- Ian Cooke
Just want to thank you for another excellent service from your Bolton dealership especially Danny Belch who was outstanding in his dealings. We now have 3 vehicles on our drive from you and I wouldn't go anywhere else.
- Mr Farrell
I have recently purchased a car from BCC Suzuki Blackburn where I dealt with a very polite and professional gentleman called Asif. Asif was very helpful while I was choosing the correct car and stove to find the best deal for me. I was very impressed with Asif's preformance and found his professional advice very helpful. From buying the car to the aftersale care of owning the car, Asif has never hesitated to help me. I acknowledge the help that Asif has provided and I am happy to see that you have such excellent staff working for the company.
- Andrew Briggs
I picked my new Suzuki Vitara up today and Asif made everything so easy. What a star. He wasn't so good with a bad back he had but carried on regardless. The team at BCC Suzuki Blackburn will be highly recommended by me to anyone.
- Kevin Johnson
The service I received from Asif at Suzuki Blackburn was first class He was friendly, courteous and had a really honest manner. I shall certainly speak again with Asif for any future dealings.
- Mr Turtington
I recently had the need to have my car checked out for an engine management fault . I would just like to take the opportunity to say thank you to Mr Paul Barton on service reception for his diligence and professional attitude . Although my car was only off the road for two days , Paul kept me advised of the progress throughout the time . Would you be kind enough to thank Paul on my behalf for his commitment to quality service.
- Mr Richards
Just to say that we have been very satisfied with the service that we have recieved from BCC Citroen Bolton when collecting our new car, although we were disappointed at the closure of the Bury branch as that was nearer to us. We would score the customer service 10 out of 10.
- Mr and Mrs Lomax
From start to finish a glorious experience. Steven Greenhalgh handled all aspects of the purchase of a new car and ensured everything was broke down and explained in an understandable manner. I was kept informed of what was going on and the progress throughout. When i arrived to collect the car was greeted with smiles all round and given a tour and demo of the car and its features before leaving.
- Simon Brown
Steve Greenhalgh was very good and quick to respond to renewing my vehicle. Delivered on time, excellent service also bought my son a vehicle from Steve . Very helpful and courteous will definately buy from them again.
- Mr W Brown
My auntie picked up her new i10 last night. She loves it. Garage was brilliant. Lovely customer service. After turning up near closing time last wednesday brian and his staff made us all a lovely cuppa and stopped behind to help us all out. Did us a great deal on the car and never tried to hard sell us. After having had to cancel a deal at another garage that same day due to the condition of the car it was a refreshing change to be dealt with in a professional manner. We will definately buy again fromm BCC..
- Dan Aldridge
Ten out of ten as always they make you feel at home and always make you smile.
- Keith Harrison
Great customer service. And the staff are very welcoming and warming.
- Jordan Gregory
Bought a DS3 from here. Great experience. Staff very helpful. Would recommend.
- Linda Bailey
Best place to buy your Citroen, staff very helpful and not pushy, delt with Beckie and Paul and purchased 3 cars over the last 3 years.
- David Brian Benson
Just to say I am absolutely over the moon with my car, I am totally thrilled with it! Your staff are warm and welcoming to customers. Truly hard working people who cannot do enough to please and make you feel comfortable during the visit to the showroom. All staff are very supportive to each other, a real team. I would not hesitate to recommend to anyone thinking of making a purchase.
- Mrs J Goddard
I bought a Suzuki Celerio SZ2 from Suzuki Bolton and would like to say how impressed and happy I am with it. It's my second car from BCC Cars and the service both times has been first class. With no pressure at all, Jonathan Morris had a first class professional approach to selling the car to us. Would not hesitate to reccommend BCC Suzuki Bolton! Trouble-free from start to finish. Thank you all once again, from a more-than-satisfied customer.
- Mr. D. Sheffield
I would just like to say thank you for your great service, I will be back next year. The service, and use of a courtesy car for a nominal £10, makes this really easy, and gives peace of mind that an excellent service is being carried out, to the manufacturers specification. So a great big thank you to all concerned, you should be proud of yourselves.
- G. Duckett
Thank you to BCC Suzuki Blackburn for making the recent purchase of our new Vitara such a pleasant experience. From the first phonecall and throughout the process everyone we spoke to was very helpful and friendly. Your level of customer service was excellent. I have been buying cars on and off for 50 years and during this time have had to deal with the good, the bad and the ugly with respect to car salesmen. You and your colleagues are up there with the best.
- Mr & Mrs Jackson
I have just recently bought a used car from BCC Cars Suzuki Bolton and would just like to say how well your team at Bolton handled the sale from start to finish and thanks especially to Jonathan (sales) who was exceptionally helpful and genuine.
- Mr Jackson
What do you get if you combine outstanding customer service, amazing value, quality 360 degree vehicle provision and aftersales care? Answer: BCC Citroen Bury! Thanks Phil Shutt for all you help.
- Mr Cunningham
A big thank you for the fantastic service I have received over the past few months from the dedicated team at BCC Citroen Bolton. In particular the Sales Manager, Chris Ward, who has been more than helpful to me over the last few months. Nothing seems too much trouble for any of them to assist and help me. Jamie was more than helpful and patient showing this old codger the latest technology on the car!
- Mr Blackshaw
I would like to send a massive thank you to Craig and John at BCC Suzuki Bolton. There seems to be nothing that they won't do to help you and to ensure that your business keeps on running as smooth as possible. I recently needed to return a loan car but instead of me taking it down, they came and collected it, saving me valuable time. When it comes to buying a car there is no other franchise, car dealership, or salesman I would rather deal with.
- Mr Pearson
I would like to thank BCC Suzuki Bolton for their responsiveness and the way they have conducted and rectified my matters concerned. My car was returned in a very clean condition both outside and in! This is something I am proud of and to have it returned back in a top polished condition was very much pleasing. I would also like to take the opportunity to thank Craig Cartledge who has been fantastic throughout my whole experience.
- Ms McLaughlin
Craig at BCC Suzuki Bolton is a asset to your company and has taken the time in doing all he can to get my vehicle back in top condition and gaining my trust back in the service department. I cannot thank Craig enough for his help and time given not only within my complaint but the un foreseen time spent with me. I am now a satisfied customer who drove off feeling proud and happy with the services given in all areas.
I am completely satisfied with all aspects of the service I have received from Chris at Citroen Bolton. The car does everything I expect it to and is extremely comfortable and easy to drive.
I bought a second Xsara Picasso from BCC Citroen Wigan nearly 8 years ago which has been a fantastic car. In June last year we went back and bought a C1 for my daughter from Citroen Wigan which was great. So when the time came for me to change my car, we went back again and I traded in my Picasso for a shiny new red C1! The salesman made the whole car buying experience a pleasure.
Just wanted to let you know how pleased I was with the service I received from start to finish with the purchase of my Citroen C3 at Citroen Bolton. From the telephone conversation to collecting my car, the service was outstanding!
I would just like to inform you that after having six motability cars we have never had customer service like we have received at your Citroen Blackburn branch. We will be recommending the dealership to everyone we know - it's wonderful to be spoken to like your an intelligent person and treated with respect!
- John & Sheila
Jack Burney has been brilliant during the process of purchasing my new car. He made sure that I was completely satisfied with the deal at the time of purchase and as it was my first car went out of his way to make sure I was completely comfortable with the car at the handover, and made it clear that if I had any questions not to hesitate to contact the dealership. I would definitely recommend people to go and speak with Jack if they were to visit Citroen Bury. Thanks for an easy sales process.
- Miss B
My father has recently purchased a vehicle through motability and I was there as signatory and taxi service for my father and support for all. The salesman was so courteous with my father, offered advice and information throughout the whole process and assisted with choosing the correct adaptations for my fathers car. A big thank you to Suzuki Blackburn.
- Mr L
The service I have received from Iona at Hyundai Bolton has been absolutely brilliant! She has gone out of her way to make things easy with the servicing of my car as I live quite a distance away. Very impressed with the service.
This is our fourth Citroen from BCC Citroen Wigan and we keep coming back because we like BCC and we are looked after really well. The sales person we had this time was really nice and friendly - all these points make you want to return.
- Mr Gerrard
This is my 5th car from BCC Citroen Wigan. The salesman knew just when to assist and when to back off and leave me to browse. He was very helpful and answered all my questions in a very helpful way despite the fact I am not the easiest person to deal with. I think you are lucky to have him.
The reason I bought the car from BCC Citroen Bolton, simply put, is because the sales staff are very good and cover all you need to know smoothly and make you feel important.
How they treat you at BCC Citroen Bolton makes you feel part of the family. Chris dealt with any problems straight away, the staff made you very welcome and at ease.
The salesman at BCC Citroen Bolton was really helpful and always available to answer any questions throughout the purchase. I really like the car and its features.
Chris explained everything fully, even though we had a Citroen C4 car before. This is my 4th Citroen from BCC Citroen Bolton, and I have never been let down by either Chris or the car. Thank you.
The customer service at Citroen Wigan was exceptional. Steve provided me with the information I needed, listened to my needs, did not patronise me and explained all the documentation. The service was exactly what I expected.
I have just purchased a Berlingo van from BCC Citroen Bolton and received fantastic service from Dennis Leck. Nothing was to much trouble for him. From the minute I walked into the showroom till the time I drove away I found his service to be fantastic. I would have no hesitation in using Dennis again and have already recommended him to one of the lads who works for me and is looking to buy a new van.
The service at BCC Cars is excellent as always. I have just taken out the another three years servicing plan as I have been impressed by the service I received. Everyone is helpful and polite and offer value for money. A service that I would recommend.
I have just collected a new C4 Picasso from BCC Citroen Wigan and I have to say the salesteam were fantastic. I would definitely reccomend!
- Mr D
We want to say many thanks to Andy for all of his help, patience and courtesy in helping us get a fabulous new car from BCC Citroen Bury. His advice was invaluable and we really appreciate everything he did for us.
- Mr & Mrs Storey
I purchased my Hyundai i10 yesterday from Iona and I am so impressed with the advice, information and service I experienced. A really outstanding experience!
I have just purchased a C1 from BCC Citroen Wigan and would like to say that all the staff were very friendly and helpful throughout the process. Would certainly recommend them to anyone interested buying a Citroen. Excellent service, 100% satisfaction!
Tony, the local business manager at BCC Citroen Wigan was very helpful and knowledgeable, advising us with no pressure and we were not rushed in any way. I have had several Berlingos in the past and none have ever disappointed! Best dealership I have visited by far.
As a new customer of BCC Citroen Blackburn, I would like to say how impressed I have been with the service I have received from Phil. The vans were delivered on time and every help was given to me to make the purchase of them stress free. I would not hesitate to recommend BCC to other people.
We have just purchased our second car from BCC Citroen Bolton and would just like to say what excellent service and attention to detail was given to us by Chris Ward!
- Adie & Sue
I have recently purchased a Swift from BCC Suzuki Blackburn and I would just like to say how brilliant the service was. The two staff members we dealt with were courteous, genuine, no nonsense guys who are a credit to your company. I would highly recommend BCC Suzuki to anyone - for making the whole buying and selling of a vehicle a pleasurable experience.
- Mr Y
I would like to pass on some comments about the recent Summer Health Check undertaken on my car (which also applies to all dealings I have with BCC in general). I have always found the staff at BCC to be helpful, friendly and courteous in the extreme. I am always made to feel welcome and comfortable in what can often be a male-oriented environment. I am always plied with cups of tea, and my car is cleaned following the service - what more can I say!
- Miss C
Exceptional service from BCC Citroen Bury. The salesman talked me through all of the appropriate options in an easy to understand manner, and I found him to be approachable and easy to relate to throughout the whole car buying experience. Thank you to the team for turning buying a car from a chore to a pleasant experience!
- Klair (Love Umbrellas)
I had originally intended to purchase a Volkswagen UP where I experienced what I can only describe as total disinterest and boredom from their salesman hence my impromptu visit to Citroen. At BCC Citroen Bury, I was treated as a valuable customer and thus will not hesitate to recommend your business to family, friends and work colleagues.
I am extremely please with the service after test driving a car from BCC Citroen Bury. We didn't feel any pressure during the test drive and we were able to tak the car for a drive without any staff. As well as this, the staff were very friendly and helpful throughout the whole experience. Fantastic!
- Mr A
The team at BCC Citroen Wigan always delivered exceptional service and made me feel at ease while buying my new car!
Great service - I felt relaxed, with no pressure to purchase. The salesman was very informative and helpful, taking time to explain everything to us through all the stages of purchase.
I have recently purchased my second DS 3 from BCC Citroen Bury and I am more than happy with the car and the service. The staff catered to my needs and made the experience of purchasing a new car, pleasant and easy. I would not hesitate in getting a third DS3 from BCC Cars, it's a great, economic and reliable car. Thank you.
I have just returned from BCC Citroen Bury after purchasing a new car, where they had some great offers and had my car ready in no time at all. I would most definitely purchase a vehicle from them again.
- Mrs P
Without any hassle, the service department provided a courtesy car for me. It was a very quick and easy process and I would definitely reccomend!
- Mr B
Great customer service! The sales team answered all my questions, treated me with respect and courtesy and always followed through with a promise.
- Mrs A
Such a fantastic team of salesmen at BCC Citroen Wigan! The service has been absolutely brilliant... great honest advice, very polite and helpful! It has been a pleasure getting to know the team which has made buying my new car a fantastic experience.
Fantastic servce - The salesman was sympathetic to the fact that I was a first time driver and did all he could to help me in my quest for my first car at the price and spec that I wanted.
I would just like to thank the team at BCC Cars - we were made to feel at ease when changing our car, which made the whole process more enjoyable!
A big thank you to Chris at BCC Citroen Bolton - He kept me fully informed and updated with regards to the delivery date for the vehicle and was very helpful with the controls on my new car.
I have recently purchased a vehicle from BCC Citroen Wigan and overall I am completely satisfied with both the service and car. Rob listened to what I wanted and answered all of my questions without beating around the bush. There was no pressure to secure the deal and I did feel comfortable with his approach.
The staff were extremely friendly and helpful at BCC Cars. They took the time to show me how to use all the new featurues and technology in the car. Thank you.
- Mr B
We would really like to thank Craig from Suzuki Bolton for all of his help and support whilst choosing our new car. The time and service we received from Craig made the difference between buying a vehicle from BCC Cars and any other car dealership.
- Carol & Andy
I just want to say thanks for the best car buying experience I've ever had at BCC Citroen Wigan. No hard sell, no slimy dealers, just straight talking and helpful staff.
- Martin Bonser
Just a quick word to say how very pleased I am with my new Suzuki and also with the very professional mannor at BCC Suzuki Bolton during the sale. I've got to say, nothing was too much trouble and there was no sales pressure - which can be the case these days! The sales team have all been so courteous and professional. I have no doubt in recommending BCC Cars.
We have been dealing with Jamie McGinlay at BCC Citroen Bolton over the past few weeks with the purchase of our two new cars; a new Citroen C1, and a new Citroen C4 Cactus. The service was great, and Jamie managed to get both of our cars ready at the same time, in a very short turnaround. We will definitely be recommending BCC Cars to our friends and family - great customer service.
- Mr & Mrs McEntee
The service I received from the manager aand his staff at BCC Citroen Wigan was excellent. Within less than two weeks I received the car I wanted! This is the third C1 I have purchased from BCC Cars and the customer service has been excellent every time.
- Kevin Walsh
After extensively looking around we discovered that BCC Citroen had the best deals on offer and we also really liked the look of the new models for the C1 and Cactus. The salesman at BCC Citroen Wigan gave us great service, keeping us updated and involved throughout the sales procedure. His handover this morning was excellent and thorough and we are both delighted with our new cars. Thank you.
- Mark & Carole